Delete Your Poko's Mint Garden Account
Poko's Mint Garden lets signed-in players delete their account and associated cloud data from inside the app. You can also contact support if you cannot access the app or need help with the request.
Delete From The App
- Open Poko's Mint Garden and sign in with the Google account connected to your game account.
- Open the menu, then go to Profile or Support.
- Choose Delete account.
- Confirm the deletion prompt.
Request Deletion By Email
If you cannot open the app, email pokofrogs@gmail.com with the subject "Delete Poko's Mint Garden account". Include the Google sign-in email or public username associated with the account so support can identify it. We may ask for additional verification before deleting account data.
Data Deleted
- Account profile data linked to your signed-in user ID.
- Synced cloud save data stored for your account.
- Public leaderboard entries and public garden records tied to your account.
Data That May Remain
- Local device save data may remain on your device until you clear app storage or uninstall the app.
- Support emails you send may be retained as business records needed to process and document the request.
- Aggregated analytics or service logs may remain when they are no longer tied to an identifiable game account.
Timing
In-app deletion is submitted immediately after confirmation. Email requests are reviewed as soon as practical, and are normally completed within 30 days after identity verification.
Privacy Policy
For more information about data handling, read the Poko's Mint Garden Privacy Policy.